Complete Master Feature Catalog

Manage hundreds of chats simultaneously with your entire sales and support staff. Assign individual chats, add private internal team notes, and maintain a 24-hour session window tracker.

• • Multi-Agent Shared Inbox with live assignment
• • Real-Time WebSocket instant chat updates
• • Internal Team Notes hidden from customers
• • Quick Replies & 1-tap canned shortcuts
• • Voice Note Transcription (Audio to text)
• • File Manager Library for brochures & PDFs
• • Color-Coded Tags & unread badge counters

Reads uploaded PDF brochures, catalogs, and FAQs. Understands customer intent, typos, and audio voice notes without hallucinating. Smoothly hands off to human reps at the right moment.

• • Autonomous Sales Agent (Gemini & OpenAI powered)
• • RAG Document Reader (PDF brochures, catalogs, FAQs)
• • Auto-Extracts 11+ Lead Fields directly to CRM
• • Smart AI Auto-Handoff & auto-resume timer
• • Time-Delayed Re-engagement follow-up nudges
• • Working Hours Shifts with off-hour handling
• • Natural Hinglish, Hindi, and English understanding

When high-intent leads go silent on WhatsApp, AUTSAP dials them automatically with natural two-way conversational voice AI, complete with prior chat context.

• • Two-Way Conversational Voice AI (Vapi/Vobiz)
• • Pre-Call Chat Briefing (Reads prior WhatsApp context)
• • Instant Outbound Dialing to hot leads
• • Mass Voice Broadcasting to custom lead lists
• • Call Audio Recordings & searchable transcripts
• • Sentiment & Outcome Tagging to pipeline
• • Transparent Per-Min Wallet with auto-recharge

Never wonder where a deal stands. Easily drag lead cards between customizable stages (New Lead, Qualified, Demo Booked, Proposal Sent, Won, Lost) with total pipeline valuation.

• • Drag-and-Drop Kanban visual sales pipeline
• • Custom Stage Workflows (New Lead → Won)
• • Auto Stage Progression on payment received
• • Unified Contact Book with CSV import/export
• • 1-Click Google Calendar demo scheduling
• • Full Lead Activity Timeline & agent notes

Run mass campaigns without fear of bans. Capture unique click IDs from Meta Click-to-WhatsApp (CTWA) ads and fire server-side Conversions API (CAPI) events.

• • Meta-Approved Template Manager with preview
• • Dynamic Variable Tags ({{name}}, {{amount}})
• • Throttled Broadcast Engine protects phone health
• • Multi-Step Drip Campaigns (Day 1, 3, 7 automations)
• • CTWA Ad Attribution (Track FB/Insta Ad ID & UTM)
• • Meta Conversions API (CAPI) offline sales sync

Close deals and collect payments right inside WhatsApp. Keep your mobile phone app running alongside official Meta Cloud API with zero conflicts.

• • 1-Click Razorpay UPI / QR dynamic payment links
• • Stripe Global Checkout for international cards
• • Live Courier Status Cards (Delhivery/Blue Dart)
• • WhatsApp Coexistence (Mobile App + Cloud API)
• • Supabase Row-Level Security (RLS) isolation
• • White-Label Distributor Portal for agencies